Registering your Suncorp NetSetGO Centre
Follow the below checklist to register as a Suncorp NetSetGO Centre:
- Ensure a payment gateway is active for your club, or apply for one.
- Ensure you have access to the MyNetball system as an administrator
- Complete the online NetSetGO Centre Registration
- Have participants register into your program through the Find a Centre Search
Suncorp NetSetGO Centre Training Videos
Netball Victoria has recorded training videos to help guide centres through the MyNetball NetSetGO portal and Payment Gateway set up.
Setting up a Payment Gateway Video
Additional training videos are available through the NV Clubhouse website.
Online Payment Gateway
The online payment gateway allows the Suncorp NetSetGO centre to collect payments online at the time of registration.
Please allow two (2) weeks from application for the payment gateway for it to be made active to your organisation on MyNetball.
Should your centre not have an active payment gateway, it is the centres responsibility to collect payments offline.
It is important for you to remember the bank account details entered as full payment will be made directly into the bank account you specify. Netball Victoria will then invoice you accordingly.
Payment Gateway Processing Fee
The payment processing fee is set at $0.31 + 1.78%, with this fee levied on the ‘merchant’ (or centre).
For example: your Suncorp NetSetGO centre charges participants $100, the centre will receive $98.25. If you decide to add on the 1.78% at time of payment, there would be a charge of $100 plus a processing fee of $1.78 to the participant.
To overcome this, centres can indicate a fee slightly greater to ‘hide’ the fee within it. For example: a centre indicates a fee of $102, after the processing fee is deducted, the centre will still receive $100.25
Suncorp NetSetGO Participant Registration
All NetSetGO participants are required to self-register into their chosen NetSetGO program. Once the NetSetGO centre has registered online, the program will be open for registrations through the Suncorp NetSetGO website.
NetSetGO Centre Coordinators can find participant ID’s and login details through the process outlined in in this training video.
Please refer any participants experiencing issues with logging in to the quick reference guide on participant logins.
Suncorp NetSetGO Participant Packs
In 2018 the Suncorp NetSetGO participant pack includes a size 4 Gilbert netball, a NetSetGO t-shirt, a pack of Suncorp Super Netball collectable players cards and a Healthy Habits activity book
Suncorp NetSetGO Participant packs will be automatically ordered and delivered to the participant within 3-4 weeks of their registration. Due to the direct delivery, it is important that all details provided in MyNetball at the time of registration are up-to-date. Any packs that are undeliverable will be re-directed to the address provided for the centre in the MyNetball system for the centre coordinator to then pass on to the participant.
Each participant will receive an email indicating when their pack has been dispatched along with a tracking number. If there are any issues with the delivery, please ensure the participant has contacted their local post office and the centre coordinator to see if their pack has been collected, otherwise please email firstname.lastname@example.org to further investigate.
PLEASE NOTE: The Netball Australia $22 fee is non-refundable once the participant pack has been ordered.
Getting to Know NetSetGO
Netball Victoria encourages all Suncorp NetSetGO coaches, coordinators, volunteers and parents to complete Netball Australia’s online learning module – Getting to know NetSetGO.
The fun and interactive module explains the importance of modified sport, and is available to anyone wanting to learn more about Suncorp NetSetGO.
All Suncorp NetSetGO centres will be provided access to the NetSetGO resources page, which provides session plans, marketing collateral and helpful coaching tips.
If you haven’t received your access, please contact Netball Victoria on 03 9321 2246 or email@example.com
Suncorp NetSetGO Centre Equipment Kit
Every registered Suncorp NetSetGO centre will receive equipment to assist with the delivery of NetSetGO. The equipment is distributed based on the number of years your centre has delivered the Suncorp NetSetGO Program and outlined below:
Year 1 Equipment Kit:
Positional bibs (2 sets)
Mesh bibs (2 sets)
Bean bags (x 15)
Spike balls (x 5)
Skipping Ropes (x 5)
Hoola Hoops (x5)
Mesh carry bag (x1)
2nd, 3rd & 4th Year Equipment Kits:
$75 RHS online store voucher. This voucher will be emailed to the centre coordinator prior to the program start date accompanied with further details on how to redeem your equipment.
**Please note Centres will receive the 1st Year Equipment Kit in their 5th year of delivery.
For any questions or more information, please email firstname.lastname@example.org or call (03) 9321 2246.