Netball Connect

By the end of 2021, Netball Victoria’s associations and leagues will move from MyNetball to Netball Connect – a brand-new digital platform, which is being specifically developed for the Victorian netball community. With improved modern technology, it will provide the entire netball family with a much easier user experience to manage, score, play and spectate. 
Across the year, Netball Victoria will engage with some associations and leagues to test the program, with the plan to launch the platform across the Victorian netball community to use by the end of 2021.  This page will be updated regularly with news and developments to ensure a smooth transition for all clubs, associations and leagues.

Take a sneak peek at Netball Connect videos

Frequently asked questions

What is an affiliate?
An affilliate is an association or league registered with Netball Victoria.

What is a member?
A Netball Victoria member is a player, coach, umpire or official with a current Netball Victoria Membership.

Who do I contact if I have an issue with the Netball Connect app?
For further information please contact memberservices@netballvic.com.au

When will the Netball Connect app be available?
All members of the Victorian netball community will use the Netball Connect app to live score, track player attendance, look up draws, ladders and much more by the end of 2021.   

What is the Netball Connect app?
The Netball Connect app allows for live scoring of games, player attendance tracking, draws, ladders and much more - all real-time for spectators and it's extremely easy to use. Spectators can access real-time game scores, game times, court location, draw and ladder updates instantly as well as receive notification and news from competition organisers. The app seamlessly integrates with the competition module used by associations, leagues and clubs to capture and update game scores, player attendance, player borrowing and umpire attendance. It provides the ability to automate the game timer across multiple games (or keep it separate for individual games) and it can integrate with existing PA systems for game timekeeping.

What does the Netball Connect app allow me to do?
The app allows you to follow your favourite teams, watch the scores in real time, register directly to competitions, purchase club shop items and much more.

Is there a cost involved?
The Netball Connect app is free for all users. Data charges from your provider may apply.

How do I download the app?
Download the Netball Connect app on your phone or device:
Apple click here
Android click here

Does the system have a low battery warning built-in?
Every phone will let you know if you when you reach low battery.

What is in the 'photos' section?
The photo section under OUR ORGANISATION allows you to upload photos of the organisation such as images of the uniform or court photos etc. These photos will display on the registration form.

Who do I contact if I have an issue with the Netball Connect app?
For further information please contact memberservices@netballvic.com.au

How do I register to a competition?
You'll register via the competition registration link provided to you by your club.   

Will the user profile be linked to e-learning (as per currently in MyNetball)?
Yes, your profile will be linked to e-learning.

Is there room for two scorers on a game?
Only one person can be in the score panel at a time.

If you assign someone else to score do they need to accept that?
Yes they do, the manager will be updated on whether they accept or decline.

How do you enter scores if people aren't using the app?
You can print scorecards and enter scores and select team attendance manually.

How do we put borrowed players into the system?
When you complete your team attendance you can 'add player'. This updates for the competition administrators showing them who is borrowed and allows them to keep track of borrowed players. Only registered players in the system will be able to be added.

Can you view scores for two games on one screen?
Yes you can view as many live games as you would like. You add the teams to your watchlist so you can follow their games.

Phones are set with a timeout screen, so the screen goes blank to save battery. As this is a live system does the screen stay alive or does the scorer need to touch the screen to keep their screen open?
When you’re in the score panel, our software has overwritten the screen timing out, however, some phone settings means the phone screen will go blank, however the app stays active. A quick touch of the screen makes the phone active, you can update the length of auto-lock in phone settings.

Can a coach use the app to send messages to team?
Yes they can.

Can coach and manager use the app to message each other?
Yes they can.

Can admins change the users email address?
Yes competition and club administrators can change user email details.

Does this use a split payment system? i.e. portion to Netball Victoria, portion to association and balance to the club?
Yes we use Stripe for the split payment system.

Can fixtures be exported to Excel?
Yes you can export and import via Excel CSV file.

Can associations add their own customised questions to the registration form?
No. We have researched and compiled the most commonly asked questions across all competition. If it is determined more questions need to be added, this will be decided by Netball Victoria.

What is the difference between a round robin, double round robin and enhanced round robin?
Round robin teams play each other once, double round robin teams play each other twice, enhanced round robin teams play each other as many times as required to complete the rounds.

Can the player grading be used at association level?
Yes it can.

In relation to ladders, where do you set up the points awarded for a win, loss etc.?
In MATCH DAY under SETTINGS > LADDER/DRAW.

Do we have a website associated with this platform like we do with My Netball?
A template for a website using the WIX platform can be provided. You can then customise to suit your association, league or club.

Can another association see if our players are registered?
Not any association will be able to see your registered users. The only time they would be able to is if you join in their competition. And that association will then only see the participants in that competition.

Can fixtures be exported to Excel?
Yes you can export and import via Excel CSV file.

Can score cards be printed from the system - until people are confident to use the app?
Yes they can in MATCH DAY under SETTINGS > MATCH SHEETS

Does this use a split payment system? i.e. portion to Netball Victoria, portion to association and balance to the club?
Yes, we use Stripe for the split payment system.

Some of our clubs use systems (not MyNetball) to take payments. Will that still be able to happen?
No, all clubs will use the Netball Connect payment solution.

What is the split of fees?
This depends on the competition setup but for a normal 'winter comp' for example, Netball Victoria membership fee goes to Netball Victoria, the association comp fee to the association, and the club fee settled to the club account.

Do incidents just refer to injuries?
No, there are three types of incidents - injury, disciplinary, or spectator disciplinary.

Can administrators add positions to players ie a manager, coach if the player had not selected these at time of registration?
Yes you can add roles to their user profile later.

With the ACTIVE NEWS, can you send a message to whole teams or only their manager/scorer?
Currently either just a manager or scorer. However, we will look to add 'whole team' as an option.

Is the manager the only person who can allocate a scorer?
The manager and competition administrators.

There is a notification (within the app) that a player has already been borrowed once, twice etc. Is that for all occasions they have been borrowed (regardless of team or multiple teams that they have played in) or just the number of times this particular team has borrowed the player?
Currently, it is all borrowed players within the competition, however, some associations have different rules. We provide the borrowing details on the TEAM ATTENDANCE page.

Do we have a website associated with this platform like we did with My Netball?
A template for website using the WIX platform can be provided. You can then customise to suit your association, league or club.

Can another association see if our players are registered?
Not any association will be able to see your registered users. The only time they would be able to is if you join in their competition. They will be able to only see the participants in that competition.

Can fixtures be exported to Excel?
Yes you can export and import via Excel CSV file.

Does this use a split payment system? i.e. portion to Netball Victoria, portion to association and balance to the club?
Yes we use Stripe for the split payment system.

Some clubs use systems (not MyNetball) to take payments. Will that still be able to happen?
No, all clubs will use the Netball Connect payment solution.

What is the split of fees?
This depends on the competition setup but for a normal 'winter comp' for example, Netball Victoria membership fee goes to Netball Victoria, the association comp fee to the association, and the club fee settled to the club account.

Do incidents just refer to injuries?
No, there are three types of incidents - injury, disciplinary, or spectator disciplinary

Who do I contact if I have an issue with the Netball Connect app?
For further information please contact memberservices@netballvic.com.au

Netball Connect updates

Last month we announced pilot programs with Boroondara and Plenty Valley.  We are thrilled to report they have both been successful. These pilots allow us the opportunity to see the system in action and to understand the user experience first hand.  We’ve received a lot of feedback from the pilot users which has allowed us to fine tune training and resources that will better support the wider community with the move to Netball Connect.

This month Diamond Creek Force Netball Association will use Netball Connect for their Spring 2021 competition.  This pilot includes clubs and their players registering through the system.  This will prove to be a very useful trial using the complete platform which will allow us to make necessary adjustments prior to the official launch.

We are thrilled to announce pilot programs using Netball Connect will begin shortly. 

The first pilot will be at Boroondara Netball Association using the live scoring platform to score games and record players statistics and attendance.  We will also be working with MENA (Melbourne East Netball Association) to pilot an upcoming competition and Plenty Valley Netball Association’s U11 tournament.

The pilot program allows these associations a chance to see the system in action and test all the features in a competition or tournament environment.  We look forward to getting a lot of feedback throughout the pilot programs that will allow us to make adjustments in preparation for the official release to the wider community.